What we do

Our mission is to create smarter sample handling solutions that differentiate our customers in the market.

What began as a simple idea has today evolved into a powerful business model helping address customer needs and advance technology in laboratories around the world. The idea? That Aim Lab could significantly boost the efficiency of laboratories by automating some of their time-consuming manual processes associated with managing samples before or after analysis. Aim Lab designs and manufactures automated solutions for leading analyser providers to reliably process the large numbers of samples received daily in pathology, industrial and environmental laboratories around the world.

As a culmination of 40 years of experience, our approach to developing unique automation solutions that deliver both innovation and reliability is two pronged:

(i)  to challenge the currently accepted existing technology (or the “status quo”), and

(ii) to simplify our product designs to add functionality without complexity.

Through collaboration with our partners and end users, we strive to provide added value to their analytical offerings so together we accomplish shared success. Our partnerships aren’t based on a piece of paper: they’re driven by building strong relationships through the mutual respect gained from working together closely on a custom solution. We genuinely want to create something that differentiates our customers’ products in the market. To do this, we go the extra mile to  really understand their needs.  It is this depth of understanding together with our obsession to create a better way of doing things that leads to the development of new smarter solutions.

Working with our OEM and distributor partners has resulted in over 10,000 installations in laboratories globally.

Quality is the cornerstone of everything we do: smart technology solutions that perform ‘on the ground’, day after day – delivering reliable performance and improved productivity. We recognise that improvement is a constant process and we pursue it daily in everything we do.

It’s how we work that sets us apart.

Our Quality Commitment

Creating automation systems that improve a laboratory’s effectiveness.

Our Vision:

Through our actions, designs & people we will be the recognised global leader in sample handling automation.

Our Values:

  • Be collaborative partners – we’re in it together
  • Develop genuine understanding – Leverage combined genius
  • Quality – The core
  • Focus on reliability
  • Engineering excellence – Great is never good enough
  • Experience
  • Do good

Our objectives:

To consistently meet the requirements of all customers with safe, robust, reliable products and services, meeting all applicable regulatory and statutory requirements, delivered on time and at a fair price.

To provide fast response to customers and seek continuous improvement of quality at all levels, whilst monitoring customer satisfaction to verify performance.

Continually review and improve the effectiveness of our Quality Management System.

Provide competent and responsible staff who are continuously trained and developed, and contribute to our quality output.

Develop mutually beneficial partnerships with key suppliers to assure quality and optimal costs.

We believe that applying the good management principles of ISO13485:2003 to our customer focussed culture will enable future business growth and success.