Our mission is to create smarter sample handling solutions that differentiate our customers in the market.
Through our actions, designs & people we will be the recognised global leader in sample handling automation.
- Be collaborative partners – we’re in it together
- Develop genuine understanding – Leverage combined genius
- Quality – The core
- Focus on reliability
- Engineering excellence – Great is never good enough
- Do good
- To consistently meet the requirements of all customers with safe, robust, reliable products and services, meeting all applicable regulatory and statutory requirements, delivered on time and at a fair price.
- To provide fast response to customers and seek continuous improvement of quality at all levels, whilst monitoring customer satisfaction to verify performance.
- Continually review and improve the effectiveness of our Quality Management System.
- Provide competent and responsible staff who are continuously trained and developed, and contribute to our quality output.
- Develop mutually beneficial partnerships with key suppliers to assure quality and optimal costs.
- We believe that applying the good management principles of ISO13485:2003 to our customer focussed culture will enable future business growth and success.